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Privacy Policy

The Privacy Policy of CRAVIO shall prevail. In order to facilitate your use of the various services operated by our group (hereinafter collectively referred to as the "Service"), please read the following "Privacy Policy" carefully.

1. Acquired Information

The information acquired by CRAVIO to achieve the purposes specified in Section 4 includes the following (collectively referred to as "Acquired Information"):

(1) Information acquired by our group from customers

  • Identity Information: Name, date of birth, gender, occupation, and other information that can identify a specific individual.

  • Contact & Account Information: Address, telephone number, account information (email address, password, etc.), and nickname.

  • Payment Information: Credit card information and billing details.

  • Personal Attributes: Information such as hobbies, family members, age, etc., when combined with personal information.

  • Verification Information: Customer identity verification documents or data.

(2) Information our Group obtains when you use the Service

We collect the following information related to your use of the Service:

  • Usage Data: Service content used, date and time of use, frequency of use, and online behavior (including cookie information).

  • Technical Logs: IP addresses, device information, operating system, browser type/language, and location information.

  • User Content: Posts, photos, videos, comments, transaction messages, and reviews transmitted on the Service.

  • Transaction Status: Information regarding your payment and order status.

2. Information Collection Methods

CRAVIO collects information in the following ways:

  • Direct Input: Information entered by customers directly into the Service.

  • Direct Communication: Information provided via email (cravio@gmail.com), mail, telephone, or written materials. (Note: We may record calls to improve service quality).

  • Automatic Collection: Data collected mechanically when customers browse or use the Service.

  • Third-Party Integration: Data collected from third-party services with the customer’s explicit consent.

3. Management of Acquired Information

The personnel in charge of managing and using acquired information within CRAVIO shall strictly manage the data. We implement technical and organizational measures to prevent unauthorized access, loss, leakage, or tampering. We are committed to handling all personal information business with the utmost caution.

4. Purpose of Use of Acquired Information

CRAVIO uses the acquired information for the following purposes:

  • Service Delivery: To provide, maintain, and improve the Service.

  • Communication: To send confirmation emails, purchase information, and service-related notifications.

  • Registration Efficiency: To simplify information input during user registration.

  • Transaction Processing: To process requests, payments, and billing confirmations.

  • Personalization: To tailor the content and advertisements of the Service to individual user preferences.

  • Marketing & Rewards: To provide rewards for surveys, prizes for sweepstakes, and relevant promotional information.

  • Analytics & Development: To investigate usage patterns and develop new features or services.

  • Security & Credit: For credit judgment, credit management, and to ensure the safety of the Service.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

  • Email: cravio@gmail.com